Help & FAQs
What's the different between digital program and CD program?
The digital download program is delivered to you digitally with no shipping costs. It includes all the files in the CD program but on PDF and MP3 audio files.
When do I get the digital download program?
You can get your digital program immediately after purchase. If you miss it, we can email you the link to download the program.
What Payment method do you accept?
Currently we accept all major Credit Card Payments and Paypal. If you would like to arrange payment via another method, please call 888-742-7225.
Where do you ship from?
Our digital products are downloaded via the Internet. CDs and Workbooks program are shipped from Orlando, FL.
How long do orders take to ship?
Orders typically take 1 business day to process. Orders within the United States are shipped via USPS Priority and arrive within 3-4 business days. International orders can take anywhere from 1-4 weeks depending on your country.
How can I change or cancel my order?
If you need to make any changes to your order, please contact us at 888-742-7225 before 4pm EST. We will not be able to make any changes beyond that period if your program has shipped already.
What is your return policy?
We offer 30-days hassle-free return for your CD and Workbook program. The item/s must be in original condition. Unfortunately, we cannot accept any returns for digital download program.
What if I receive a damaged program, CD, or Workbook?
We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please email us at so we can replace the program for you.
How can I track my order?
When your order is shipped, we send you an email containing a tracking number. If you did not receive this email, please contact us.
Are your products available in retail stores?
No, we are the only company to sell our products. We have partners that sell our stuff, but your best bet is to order online or via phone from us.